01
Order notifications
Confirmation, packing, delivery — with action buttons.
// Channel 02 · COVERT
WhatsApp
WhatsApp Business
Two-way conversations in the messenger your customers use every day: notifications, sales and support in one chat.
Simple Store ✓
Hi Anna! Your order #10482 is packed and on its way.
The courier will arrive tomorrow between 12:00 and 15:00.
TrackReschedule
Verified badge
a verified business profile with logo and description
24 hours
free-form reply window after the customer writes
Media
photos, video, documents, location and catalogues
Buttons
quick replies and links right in the message
// Use cases
What to use
What to use
WhatsApp
Typical jobs our customers get done with this channel.
02
Support
Agents and chatbots reply in one window with the full conversation history.
03
Conversational sales
Catalogue, product selection and payment without leaving the chat.
04
Reminders
Appointments, bookings and renewals confirmed with one tap.
05
Surveys & NPS
Service ratings right after a purchase or support request.
06
OTP
Verification codes for users without SMS access.
// How to connect
Four steps
Four steps
to launch
Business account
We help you register the profile and pass Meta’s business verification.
Templates
We get your outbound message templates approved.
Integration
API, webhooks and a connection to your CRM or help desk.
Launch
Campaigns, conversations and analytics in one dashboard.
// Features
Everything included
// Questions
Can I message a customer first?
Yes, with a pre-approved template. Free-form text is available for 24 hours after the customer’s last message.
How long does onboarding take?
Usually a few days — most of it goes into business verification and template approval.
How do I get the verified badge?
Meta grants official status to notable brands. We help you prepare the application.
// Ready?
Let’s launch WhatsApp
Let’s launch WhatsApp
for your use case
Tell us your volumes and countries — we’ll estimate pricing and onboarding time.